Specialist Consultation

Our panel of doctors, both general practitioners and medical specialists are always on stand-by to provide medical advice when needed.

Equipped with many years of experience in both the public and private medical sectors, they understand the concerns of the patient and family members and the need for clear guidance during the making of critical medical decisions and prompt disease management advice.

Opinion from multi-disciplinary efforts are often needed for complex medical conditions. Our specialists will confer and discuss about your medical issues to ensure holistic care based on current medical evidence.

No referral fees.

Claims Management

Having policies purchased from different insurers with different terms and conditions require a trained eye to manage claims, complimentary.

Every one will be assigned a dedicated claims specialist to do the following :

Our Pre-Emergency System (PES) helps you understand how all your personal and company insurance policies work together to provide financial aid when you need it most.

Our Claims Specialists (CS) will ensure you will never have to miss the claims dateline or claims period nor do you have to digest the different terms and conditions in your policy contracts.

Our EasyClaims app (ECS) proprietary system summarises your claims into a 3 step process - preparation, submission and status monitoring, even for multiple medical admissions.

Medical Opinion

Making decisions for life-threatening conditions such as a cancer diagnosis or a complex rheumatological condition or deciding between cardiac stenting versus open heart surgery will be daunting to everyone. 

In such a situation, knowing all the treatment options and the associated risks and benefits is the key to an informed decision-making process. Our medical specialists will strive to offer you of all the viable alternatives available so that you can make informed decisions on the medical and financial aspects.

Requests for Tele-Consultations will be linked with the right medical specialists.

An established process flow is established to sure that you get the most of this tele-consultation in the event that you might be unable to make your way physically to meet our specialists. 

Tele-consultations can be made for both local and overseas patients. The maximum benefit will be reaped if the test results are available.

A close working relationship between our specialists allows for cross-disciplinary discussions and holistic medical care.

We take a strong pride in this preserving this synergy as it proves to be very beneficial to our patients especially when they require care from multiple specialists.